Comments for Ex BT Engineer London https://www.btengineerlondon.co.uk/ 0203 633 1131 - Londons Premier Communications Company Thu, 31 Jul 2025 13:01:06 +0000 hourly 1 https://wordpress.org/?v=6.9 Comment on Can I move my Master BT Socket by BT London https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-3277 Thu, 31 Jul 2025 13:01:06 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-3277 In reply to Steve Bagworth.

Hi Steve – If you are not using the BT copper service anymore it is redundant.
As for “live” – They’re working if you need it & redundant if you don’t.

]]> Comment on Can I move my Master BT Socket by Steve Bagworth https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-3152 Thu, 26 Jun 2025 11:16:57 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-3152 Looking at your website about relocating my BT / Openreach master socket, very useful advice and dispels some of the mythical advice from Sky and the uncontactable Openreach.
Looks fairly straight forward as we are fibre to box so just have copper wires coming into the house.
Can I just confirm that none of the cables coming in (3 of them it looks like) are live

]]> Comment on Can I move my Master BT Socket by BT London https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-2082 Wed, 04 Oct 2023 19:58:04 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-2082 In reply to Keith.

Sorry Keith each company has their own set of rules.
Maybe an independent engineer can do it for half the price??
http://www.ex-btengineer.co.uk

]]> Comment on Can I move my Master BT Socket by BT London https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-2081 Wed, 04 Oct 2023 19:56:42 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-2081 In reply to Amanda.

Yes – As long as the person doing it id competent at removing the wiring it’s ok.
You own the wiring once it crosses your boundary.

]]> Comment on Can I move my Master BT Socket by BT London https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-2080 Wed, 04 Oct 2023 19:55:28 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-2080 In reply to James Perkins.

Hi – If you are not using a landline set up anymore & You are sure the cabling is redundant – Then yes they are now useless.
No one is interested in what you do with the old equipment – It is now scrap.

]]> Comment on Can I move my Master BT Socket by James Perkins https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-2075 Tue, 12 Sep 2023 12:51:55 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-2075 Hi
We have just had Sky FTTP fitted and now the landline goes through the router. Being an old house we have BT and NTL boxes dotted around with cables like no other. Can we rip all of these out as they are not used anymore? I did ask the Sky Technician but they said it is not their property to advise. We have the master and about 6 other boxes around the house. If OK to remove, should I send them to BT via post?
Thanks in advance

]]> Comment on Can I move my Master BT Socket by Amanda https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-2071 Tue, 22 Aug 2023 20:17:01 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-2071 I had an Openreach installed a couple of years ago and I didn’t realise they would be running a cable from the pole to my facade, and into the ground floor. This year I’m having external wall insulation fitted and the facade re-rendered, so need to have the cable moved temporarily. When I asked the original engineer he said that I would need to call them back to move it.
Now the Openreach website says that they charge for callouts like this. I would never have had it installed if I knew that was the case. Am I allowed to have my builder gently take it off the wall, and replace it once the works are complete?

]]> Comment on Can I move my Master BT Socket by Keith https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-2070 Sat, 19 Aug 2023 11:47:56 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-2070 In reply to oliver.

Hi
The incoming phone line master socket in our property comes into an upstairs bedroom directly from the telegraph pole.
The previous occupant was severely disabled and it was put there for him.

We want our master socket to be moved downstairs to plug our Broadband router into. How can we get round this without using a 35meter adsl extension lead as we are having to do at present, which results in a poor signal

Ideally I suppose we need a new line putting in, but BT want to charge £140 to do it, and that’s an expense we can well do without.

As we are about to change our existing Broadband provider, would the new supplier put a new line in at a more realistic cost.

Thank you.

]]> Comment on Can I move my Master BT Socket by BT London https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-2037 Mon, 17 Apr 2023 07:47:27 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-2037 In reply to Tony Nunes.

Hi Tony – This is a straightforward task for one of the team. Moving a BT master socket, is the work we complete every day.
Yes our workmanship is very professional & we do not install with the techniques you’re experiencing from BT.
Give us a call 0203 633 1131

]]> Comment on Can I move my Master BT Socket by Tony Nunes https://www.btengineerlondon.co.uk/can-i-move-my-master-bt-socket/#comment-2025 Wed, 29 Mar 2023 23:07:34 +0000 http://www.btengineerlondon.co.uk/?p=1305#comment-2025 In reply to BT London.

My master socket seems to come through my upstairs window. How damaging would it be to drill through the upstairs outside wall to feed the cable through? The master socket needs to be positioned in the upstairs landing so about 5 meters distance but maybe 20 metres if run on the wall. How best do we hide the cable? I’m doing decoration so can drill a channel in the wall. I’m in east London – does your team cover? Are they a total professional?

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