The engineer
An ex-BT engineer who actually fixes things.
Years on the British Telecom network before going independent. London-based since 2011. Probably the most experienced broadband technician in the city.
When BT can't help — or won't — most of the time we can. We carry proper line testers and broadband testers, we know the router settings, and we know exactly what to ask your service provider to get speeds optimised. We don't use speedtest sites: they don't prove your true line speed.
- Trained on the BT network
- Professional test equipment (line testers, broadband testers, Fluke certifiers)
- Fully insured, all work guaranteed
- Same engineer every visit — no subcontracting
- Quotes given over the phone before we set off